Jitterbug Cell Phones Pulled
The popular Jitterbug cell phones for senior users have been pulled by Samsung due to a software glitch. Users have been unable to reach emergency services (911) with their Jitterbug cell phones when driving through or visiting no-service areas. 160,000 cell phones have been pulled for upgrades which includes a number of models: SPH-a110 and the SPH-a120.
The Consumer Product Safety Commission said Samsung is contacting consumers to schedule the software upgrades for the specified models. Consumers can also contact the company at 866-304-4980. Jitterbug was co-developed by Samsung and GreatCall and is sold in retail outlets including electronic stores and drug stores.